* What is a digital headset?
A true digital headset has the processing chip in the headset instead of in a control unit or cord. In fact, while most wireless headsets are already digital headsets, the Engage 50 is the first Jabra corded headset to have the chip in the headset itself. The Engage 50 uses the very latest chipset and this, along with the positioning of the chip, delivers enhanced functionality and user experience.
* What does a digital corded headset offer over a regular USB type headset?
Most likely a regular USB type headset does not have the chip in the headset itself which limits the hardware and software functionality it can deliver.
* Do any other Jabra professional digital headsets offer software integration?
All Jabra USB headsets offer integration to Jabra Direct and Xpress software. However, the Engage 50 is the first Jabra headset to offer additional call analytic metrics.
* What does the control unit offer and why would I want to use it?
The control unit offers the user improved call control. The control unit is an optional accessory to the headset, with an ergonomic design to help agents work more efficiently.
* If I choose not to use the control unit, can I just plug the headset into my laptop or docking station?
Yes.
* Can I still get the analytics even if I choose not to use the control unit?
Yes.
* Can I plug the headset into my mobile phone or tablet?
Yes, if your mobile device has a USB-C socket that is compatible with voice calls.
* We are just moving to softphones and only have USB-A laptops. Can we use the Engage 50 now and then later migrate to USB-C?The status light can be programmed to change pending on selected active events. The settings are made in Jabra SDK.
Two numbers can be set-up for speed dial on the control unit. The settings are made in Jabra Direct.
* 常見問題 什麼是數字耳機?
真正的數位耳機將處理晶片放在耳機中,而不是在控制單元或電源線中。Engage 50 II 和 Engage 40 使用最新的晶片組,能夠提供增強的即時分析功能,這與晶片的定位一起,提供了增強的功能和用戶體驗。
貨期: 一般訂貨期需2-3天出貨,如供應商缺貨,會已電郵通知客戶。
免運費: 商業區包運費、如需要上門安裝和產品教授服務費用為 $380
代理商一年保用期: 獨家聯保計劃,代理條款是需自攜到維修中心,我們免費速遞收回貨品到代理商維修,如是使用問題,工程人員先提供電話支援協助解決問題, 視乎情況會派工程人員到客戶檢查服務